The City Promise is our new customer service initiative aimed at making a visit to the City of Manchester Stadium the best experience in world football.
We want you to tell us about your matchday experience at the City of Manchester Stadium.
We’d like to know what we’re doing well and where we need to make improvements.
Please use the following survey to rate our customer service performance and tell us about your best and worst experiences when you have attended a match.
We would like you to complete this survey as soon as possible after you have attended a match.