City v Aston Villa: Ticket information
- 07 September 2012 08:00
- Posted by David Clayton
Here are all the details needed to purchase tickets for City's Capital One Cup tie at home to Aston Villa on 25 September...
Manchester City v Aston Villa
25th September 2012
Kick off – 7.45pm
Supporters are advised that Colin Bell Stand Level 3 and East Stand Level 3 will be closed for this game. Please see ‘Seat Relocation’ information below.
Please note: All Platinum/Gold members registered on the 2012/13 League Cup Scheme will have payment taken from their nominated debit/credit card by 5pm on Sunday 9th September 2012.
Tickets will be priced as follows;
2012/13 League Cup Scheme Members
16-21s / Over 65s: £12.50
Under 16s: £5
All other supporters
16-21s / Over 65s: £15
Under 16s: £5
Tickets will be available online at www.mcfc.co.uk/tickets, by telephone on 0161 444 1894 (option 1, option 1, option 2)* and to personal callers at the Ticket Office above the City Store at the Etihad Stadium for supporters that meet the following criteria:
- 2012/13 Platinum/Gold Members (not registered on the League Cup Scheme) – Monday 10th September at 9am.
- 2012/13 Blue Members with Match Ticket Priority – Wednesday 12th September at 9am.
- General Sale – Thursday 13th September at 9am.
2012/13 Platinum and Gold Members who are not registered on the League Cup Scheme are kindly reminded that their seasonal seat is not guaranteed for any Cup game played at the Etihad Stadium.
*Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket. Lines are open 24-hours, 7 days a week. No booking fee payable on tickets purchased online.
10 loyalty points will be awarded for attending this fixture. Platinum members will receive 20 loyalty points for attending this fixture.
Disabled supporters who meet the qualifying criteria and wish to purchase a ticket should contact Supporter Services on 0161 444 1894 (option 1, option 1, option 1). Should you wish to enquire about car parking, have any further questions or need advice, please contact our Disabled Liaison Officer, on 0161 444 1894 (option 1, option 1, option 1) or email firstname.lastname@example.org.
Please note: If a supporter number used is that of an adult, then only an adult ticket may be used. This also applies to under 16s and over 65s. It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access in to the stadium. If the supporter who originally purchased the ticket is no longer able to attend the match, please contact the Supporter Services team on 0161 444 1894 (option 1, then option 3) to discuss, and where appropriate, upgrade your ticket. Failure to upgrade your ticket before you attempt to enter the stadium may result in a stadium ban.
We want to ensure our supporters have the best possible matchday experience in the very best atmosphere and to help achieve this, we will be closing the third tier of the Colin Bell Stand and East Stand for this fixture.
Supporters who have joined the League Cup Scheme and whose seasonal seat is located in Level 3 will have their seat relocated to an alternative area within the stadium. All supporters who have joined the League Cup Scheme and who have registered an email address with the Club have been sent a communication requesting that they select a first and second choice alternative seat location within the stadium.
It is important to remember that we have a number of supporters on the League Cup Scheme on Levels 1 and 2, and whilst we will endeavour to allocate you the best available seat, this may not be possible due to availability. There may also be occasions where we are unable to fulfil both your first and second choice options. If this is the case, we will allocate you a seat as close to your preferred choice as we can. All supporters on the League Cup Scheme will have their seats processed before we go on sale to other supporters to ensure we can offer you the best available seats.
To ensure supporters have the widest choice of available seats to relocate to, we recommend that supporters register a valid email address with the club to ensure we can contact you to capture your alternative seat preference. This can be done by signing in to (or registering) your account online at www.mcfc.co.uk.
Official Match Ticket
Entry to the Stadium will be granted on the presentation of a valid ticket purchased from the Club or through the Viagogo Ticket Exchange only. The Club excludes all liability to any supporter who is denied entry to the Stadium as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.
Supporters who wish to enquire and/or purchase hospitality for this game should telephone 0161 444 1894 (option 1, option 2) or email: email@example.com.
Make sure you don’t miss out on tickets for future matches. Consider becoming a Blue Member with benefits including automatically being placed on the 2013-14 Season Membership wait list* and the option to add ‘Match Ticket Priority’ for the best chance to see all the big games. There is also our new City Kicks Blue membership for under 16s, a must for all young City supporters. Find out more and buy online at www.mcfc.co.uk/Blue. *2013-14 Season Membership subject to availability and any qualifying sales criteria.
All supporters who are collecting pre-purchased tickets may do so from the Stadium Ticket Office located in City Square (behind the stage). Supporters are strongly advised to collect their tickets at least 60 minutes before kick-off to avoid delays in getting into the Stadium. The Ticket Office will be open from 9am until 15 minutes after kick-off.
Guests collecting Hospitality tickets should do so from the City@Home reception located by Gate 11. Any City@Home collections that remain 15 minutes after kick-of will be sent to the Colin Bell Stand reception for late arrivals.
Supporters with queries relating to their match ticket should also visit the Stadium Ticket Office.
Important Supporter Information
Visiting the Stadium
The stadium address for satellite navigation is: Etihad Stadium, Manchester M11 3FF.
If you have not visited the Etihad Stadium before, we want you to enjoy the whole experience, and that starts with how to get here and where to park. To find out more click here for the stadium plan [embed www.mcfc.co.uk/The-Club/Visiting-the-Stadium]
Supporters requiring a taxi after the final whistle are advised to make their way to Ashton New Road where taxis are located. Due to road closures immediately after the game, taxis are unable to enter the Etihad Campus for at least one hour after the final whistle. Those supporters wishing to travel in to Manchester City centre may board supporter buses which are also located on Ashton New Road opposite the South Stand.
To help continue improving the matchday experience for all supporters, we ask that you respect the club’s request to avoid persistent standing at all games. This is one of our biggest sources of complaints from your fellow supporters in all sections of the stadium. We wish to make our matchdays as enjoyable an experience as possible for all of our fans and, as such, we request that you and fellow supporters remain in your seat for the majority of the match. Fans who breach these requests may be ejected from the stadium, and in some cases may have their membership card withdrawn. Please help us to avoid such measures by co-operating with this request and help us to create an enjoyable experience for all of our fans. We thank you for your support in helping us ensure a visit to the Etihad Stadium is a great experience.
Respect the Badge www.mcfc.co.uk/The-Club/Respect-The-Badge
Manchester City Football Club prides itself on having the best fans in the country and we greatly appreciate your support in enforcing the code of conduct. You are purchasing tickets which are located in stands which seat home fans only. We expect all supporters to behave in a manner appropriate to their surroundings. This code must be adhered to. Failure to comply could result in you being asked to leave the Stadium. For high profile games, such as local derbies or cup games, a zero tolerance policy will be in operation.
The following items are not allowed to be brought in to the Etihad Stadium:
- Golf umbrella or any article that may be used as a weapon and/or compromise public safety
- Professional recording equipment (audio and visual)
- Bags larger than A4 size
- Prams and pushchairs (these can be left at your own risk at the City@Home reception located at Gate 11 for collection after the match).
Please note that the entire Etihad Campus, including roadways, car parks and concourses, is smoke free. The use of electronic cigarettes is also prohibited. Manchester City Football Club operates a strict, no re-admission policy and there will not be an opportunity to leave and re-enter the Stadium.
The Ticket Office and Supporter Services are open Monday - Saturday, 9am to 5:30pm (closed Sunday & Bank Holiday). Both facilities will open on the day of all scheduled First Team home fixtures and Supporter Services will open for all scheduled First Team away fixtures until kick-off in-line with the opening times stated here and from 11am on Sunday/Bank Holiday. Please call 0161 444 1894 (option 1, option 3).
All tickets and hospitality are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2012-13 home match terms and conditions of sale, 2012-13 Hospitality terms and conditions of sale (available upon request) and any applicable ground regulations.