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One club for all

For everybody who comes to see City play, and watches us around the world. For all our supporters, their familes, and our local community. This is our City.

Club Values

Manchester City Football Club is the heart of the city. Throughout its proud history, our football club has a built deep, lasting kinship with communities in Manchester and in cities further afield. 

The fans show it in their unwavering passion for the Club; we show it through our dedication to building, for them, the successful and sustainable football club for the future. 

It is a responsibility that the Club is honoured to shoulder.

We at Manchester City Football Club are immensely proud of the steadfast support of our fans and we remain committed to working closely with them in order to further our footballing ambitions.

Our Customer Charter is available in a number of formats including Braille, large print and audiotape.  Please contact us on mcfc@mcfc.co.uk.

Download the Customer Charter

Who's who

Khaldoon Al Mubarak

Chairman

Khaldoon is a leading international businessman from the Emirate of Abu Dhabi and the United Arab Emirates.  He runs Mubadala Development Company, one of the world’s largest investment and development organisations with interests in energy, industry, aviation, real estate and corporate finance.  As well as City, he is also Chairman of Abu Dhabi Motorsports Management, established to create the Yas Marina Circuit and oversee the Abu Dhabi Formula One Grand Prix.

Khaldoon has often spoken of his commitment to both the academy, and to understanding the proud heritage of the club and its fans.  As he says, “The fans are the heart and soul of this club, that's one of the most rewarding aspects of being involved with Manchester City.”

Club ownership

Manchester City Football Club is owned 100% by His Highness Sheikh Mansour Bin Zayed Al Nahyan.

John MacBeath

Acting Chief Executive

Details to follow...

Victoria Kloss

Chief Communications Officer

A familiar face at Maine Road and then the City of Manchester Stadium; Victoria is a long serving member of staff who is now the public voice of the club.

She is responsible for driving effective and clear communications to supporters and to all facets of the media including the written press and television.

With her team she is also charged with keeping all the stakeholders informed is in control too of the flow of news within the club.
She leads both the website and communication teams.

Manchester-born, bred and educated and a lifelong Blues fan, Vicky attended Cambridge University and after graduating with a languages degree joined the Metropolitan Police.

She quickly rose through the ranks and became a detective. During her duties in the Force she dealt extensively with the media in both high and low profile investigations.

Multi-lingual, including some Arabic, Vicky changed career paths and joined the Blues back in 2001.

She began work at the club as its first ever official Press Officer before rising to her present position. Vicky is married with two daughters.

Brian Marwood

Football Administration Officer

Former England international Brian joined the Club from Nike, where he was Head of UK Football Sports Marketing.

But he will be better known to most Blues fans for his career as a winger with several top clubs. Between 1976 and 1994 he enjoyed a hugely successful career in which he played for Hull City, Sheffield Wednesday, Arsenal, Sheffield United, Middlesbrough, Swindon Town and Barnet as well as being capped for his country.

He was part of the Arsenal team that won the League title in 1989 and was Chairman of the PFA in the early nineties. Brian has also had an extensive media career, starting with BBC Radio 5 and for a dozen years with Sky Sports.

In his business career with Nike, which spanned more than a decade, he was involved in developing the UK Football Asset Base, which has included working several top British clubs and governing bodies.

Prior to joining Nike UK, Brian worked as a Commercial Executive with the Professional Footballers Association where he developed new business opportunities for both the organisation and players.


Brian’s is married with three children.

Jonathan Stemp

Chief Infrastructure Officer

One of the many new faces to arrive since Sheikh Mansour’s takeover at City in September of 2008, Jon is the man responsible for all property refurbishment, development and operational issues at the club.

He has already successfully overseen the many stunning changes to the Blues Carrington Training Centre and the facilities in an around the City of Manchester Stadium, changes that have hugely benefitted both Blues supporters and employees.

Forty-five years of age and married with three children Jon is a keen all around sportsman who lists surfing and rugby as his main interests outside watching City win.

A keen guitarist, too, Jon is the Senior Partner of Proleisure LLP, an international Leisure development company, working with a number of leading Leisure & Sport Brands, Governments and local government organisations.

He has more than two decades of experience in the leisure sector in various senior management and board positions.

His business career blossomed early with Jon one of the founders of Greenwich Leisure Limited, the UK’s leading Leisure Trust. 

Graham Wallace

Chief Operating Officer

Graham joined Manchester City in early 2009 as Chief Financial & Administration Officer and was appointed Chief Operating Officer in late 2010. An experienced business executive with extensive international experience, he joined the club from leading sports agency IMG where he was Senior Vice President and CFO for IMG Global Media.

 A Chartered Accountant and Business School graduate, Graham has previously held finance and management positions with a number of leading international companies including an eight-year tenure with international entertainment giant Viacom where latterly he was Senior Vice President and CFO for MTV Networks Europe, a position he held for five years.

As Chief Operating Officer for Manchester City Football Club, Graham’s remit includes managing the Club’s financial operations in addition to its Information Technology, Human Resources, Legal & Administration , Club Secretarial and Match day Operations functions.

Ian Cafferky

Chief Brand and Commercial Officer

Coming soon

Sarah Lynch

Sarah Lynch

Managing Director, City in the Community

Sarah joined the club in February 2010 to take up the new role of Managing Director, City in the Community, making Sarah responsible for all of Manchester City Football Club’s Corporate Social Responsibility, including local employment and purchasing, MCFC’s charities as well as leading the City in the Community team.

As an experienced business executive operating at board level with over two decades of extensive international experience, Sarah wanted to give something back to Manchester having studied and lived in the Manchester area for over 18 years.

Prior to joining MCFC, Sarah’s primary remit was in the area of the global strategic management of leading Sports and Footwear brands.

Sarah was Senior Vice President for the Europe, Middle East and Africa (EMEA) and Asia Pacific business at leading sportswear manufacturer, Umbro, based in Cheadle and for the four years from 2002 to 2006, she led the Clarks international business expanding the business to Asia and Eastern Europe and launching the first Clarks stores outside of the UK, of which there are now 100+.

Prior to her time at Clarks, Sarah led Scholl’s Global Brand Marketing Division and Retail business from 1996 to 2002.

Since joining MCFC back in 2010, Sarah has increased the reach of our CSR work in the USA, leaving a real and lasting legacy in both New York and LA on recent Pre-Season tours. Nearer to home here in Manchester, this increased reach gave City in the Community its first award in 3 years for its new Healthy Schools programme, “Strike A Balance”.

In 2011, Sarah took on additional responsibility for all of MCFC’s Safeguarding of young people and vulnerable adults, and this season sees the launch of our first National Charity partnership, Shoot for the Moon, a partnership with Sport Relief involving a no. of fundraising events for supporters and staff with all funds raised going to support vulnerable young people and their families in Manchester.

Sarah studied French and German at Salford University, is fluent in French, German and Italian, and is finding her languages to be increasingly helpful in her new role here at City. Sarah has always been a keen sportswoman with her main sports being hockey and running but is always playing and watching football whenever she can. Sarah is married with 2 sons.

Bernard Halford

Life President

Bernard’s career in football began at Oldham Athletic, where he was made (by Ken Bates) the youngest secretary in football at just 23.  In 1972 he made the dream move to his beloved Manchester City, in the role of General Secretary.  After many years of loyal service Bernard was given the privilege of locking the gates for the last time at Maine Road.

Bernard is now Vice President of the Supporters Club, as well as being president of many supporters’ branches around the country.  He says that being General Secretary of the club was the best job in the world, and he was given the honour of being the only non-player in the club’s Hall of Fame.

Sidney Rose

Life President

Sidney has been a dedicated supporter of the club since the 1920s.  In the mid 60s he was asked to join the board, becoming the director responsible for the welfare of the players.  He remained on the board for over 25 years, experiencing during that time the most successful era Manchester City has ever enjoyed.  Through his career Sidney remained a doctor and specialist at the top of his profession, frequently lecturing all over the world. 

Sydney was granted the prestigious position of Life Vice President of the club after leaving the board, and still attends games at the City of Manchester Stadium, despite living part time in Cape Town.

Eric Alexander

Honorary President

Eric joined the board back in the 60s and was Chairman of the club in the early 1970s.  He remained a director of the club right up until the 1980s.  His family have always been steeped in Manchester City, their proud association with the club going back three generations.  Eric’s father, too, was Chairman of the club, in 1969 – the last time City won the FA Cup.

Eric even played for the club at youth level before moving upstairs, and he also owned a successful sports business in Manchester.

Sir Howard Bernstein

Honorary President

Howard is the Chief Executive of Manchester City Council and was the major player in bringing about our move from Maine Road to the City of Manchester Stadium.  Over the years, he’s supported the club and the city itself in equal measure, and has had a huge influence in the construction of modern Manchester. 

One of his greatest achievements as Chief Executive was bringing the enormously successful Commonwealth Games to the city in 2002.

Tony Book

Honorary President

‘Skip’ lifted more trophies as captain of Manchester City than any other player in the history of the club. He joined City in 1966, and was named Footballer of the Year after a wonderful first season in a legendary team, managed by Mercer and Alison.

When he hung up his boots, Tony’s association with City was just starting.  He became team coach, assistant manager, and then manager in 1974.  He managed the club for six years, playing regularly in Europe as well as finishing runners-up in the 1977 League Championship.  Along with his many other honours, he’s now President of the overall Supporters’ Club.

Raymond Donn

Honorary President

As well as being a former Director of Altrincham FC, Raymond is an influential solicitor with a number of offices around Manchester.  In fact, his company is ranked as one of the UK’s leading personal injury firms.  He has been a major shareholder in Manchester City and is a lifelong supporter, still following City as avidly as ever.

Ian Niven MBE

Honorary President

A lifelong supporter of the club and part of a proud six generation City-supporting family, Ian is one of those rare fans that can tell you about the times back in the 30s from first hand recollections. Ian joined the board in 1971 and remained until 1995.
During that time he oversaw the development of Maine Road, and identified the need for City to own their training pitch, leading to the club buying Platt Fields Park, creating the first academy in the country.  Ian was awarded an MBE for his services to the community, particularly his work in Moss Side.

Keith Pinner

Honorary President

Keith, a fanatical Blue, was born in Manchester and has lived and worked in the city all his life.  A former policeman, Keith opened a business that obtained the sponsorship for the Football League, The Football Association and eventually The Premier League.  The company was hugely successful, having brought such recognisable sponsors as Barclays, Carling & E.ON to the sport.  

Keith is unrivalled in his experience of football sponsorship, having also negotiated the sponsorship for The Football Writers’ Association, The Professional Footballers’ Association and The League Managers’ Association.  He has the honour of being the Chairman of the Awards Panel for the Barclays Premier League Player of the Month, Manager of the Month and Player of the Year and Manager of the Year.

Tudor Thomas

Honorary President

A loyal supporter of the club since just after the Second World War, Tudor and his wife still follow the club wherever they play. The City of Manchester Stadium holds The Tudor Room, a room where he still entertains match officials and scouts on behalf of the club, surrounded by memorabilia that he has collected in his 60 years of loyal support.

A major supporter of the academy and a prominent businessman in Stockport, Tudor has helped fundraising with the academy for many years, a role his family still proudly fulfil today.

Rebecca Firth

Club Secretary

Rebecca joined City on a temporary basis in the late 1990s - and never left! A love of the admin side of sport began when she took charge of the scorebook at Heyside Cricket Club when aged just 11, and she began helping out at City in the box office at Maine Road.

After eight years as PA to Bernard Halford, Rebecca took up the reins as Club Secretary with a ringing endorsement from the man known as 'Mr Manchester City' - "Becky is perfect for the job, and she's getting her chance with the best football club in the world."

Mike Rigg

Technical Director

Mike’s impressive CV includes roles as the Academy manager of Sheffield Wednesday, Technical Director for the Wales FA and Chief Scout at Blackburn Rovers. Mike joined City in the summer of 2008 along with Mark, the two of them having worked well together at Blackburn and enjoyed a high success rate in the transfer market.

Mike’s main responsibilities include the management and organisation of scouting and player recruitment. His aim to build and co-ordinate a network of staff to best identify and monitor the finest football talent throughout the world.

Charities 2009/10

Royal Manchester Children's Hospital

Last year the club donated £500,000 towards the £20million target of its nominated charity, The New Children’s Hospital Appeal.  This tremendous donation raised in part by fans and staff went to supporting projects within the hospital including a fantastic outdoor play area for inpatients. This play area will provide a place for patients and their families to relax and have some fun whilst also improving a child’s health and wellbeing and encouraging mobility and social interaction.

As the Appeal came to a close after successfully reaching their target, the club is proud to continue the partnership with the hospital by supporting the new Royal Manchester Children’s Hospital Charity.

The new charity, which launched in February 2010, will support continuing excellence in treatment, care and research at the children’s hospital, which is located on Oxford Road in central Manchester.

The Charity will supports projects like:

  • research projects to improve our understanding of children’s illnesses
  • creating an environment in the hospital that is more child-friendly
  • providing state-of-the-art equipment for the treatment and diagnosis of children

We hope you will join us in supporting this cause as your support can make a real difference to the lives of young patients and their parents and there are many ways that you can help.

If you would like to find out more about Royal Manchester Children’s Hospital Charity and the partnership with the club then please visit: www.royalmanchesterchildrenshospitalcharity.org.uk

MCFC Charity Enquiries

If you are holding a fundraising event in the Greater Manchester area and would like to apply for signed merchandise please email charities@mcfc.co.uk or apply in writing to:

Lorraine Firth
Charities Executive
Manchester City Football Club
City@Home
Etihad Campus
Manchester
M11 3FF

For your request to be considered you should include the following:

·         Full name and registered charity number of your nominated charity

·         The date and place of your event.

·         Name and address to which a donation may be sent.

·         A letter of authorisation from the charity for which you are fundraising.

Due to the volume of requests we receive, we require six weeks notice in advance of your event. Although we endeavour to provide as much as possible to requests that meet the criteria, we are unfortunately unable to meet every one we receive and ask for your understanding.

Signed merchandise

If you have a personal request for signed merchandise we have a limited number of single signed items to purchase each season. Requests should be sent to: charities@mcfc.co.uk