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Vacancies at Manchester City

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Current Vacancies


2015/16 City Football Group Graduate Opportunities


Opportunities exist in a range of areas across City Football Group for high achieving individuals who share our values and combine excellent academic standards with the drive to excel in this challenging and exciting environment. Undergraduate students looking for roles starting in 2016 are encouraged to apply.

Please note: the deadline for graduate opportunities starting in Sept 2016 / Jan 2017 has now passed. Applications for next year's programme will open in Autumn 2016.

Find more information here.

Assistant Groundsman

We are recruiting an Assistant Groundsman to join the Grounds team in Manchester.  

The Assistant Groundsman will be responsible for the delivery of grounds maintenance associated services and processes that support the operation of all sites, setting and ensuring the highest standards of safety, landscaping and grounds maintenance for MCFC’s employees and customers.

Key responsibilities include:

 - Responsible for allocated ground maintenance tasks from start to completion
 - Ensuring the weekly/day to day operation for the delivery of grounds services at MCFC sites is to the highest standard
 - Monitoring the results of the grounds maintenance service
 - Working closely with partners and stakeholders in order to provide the most suitable environment for users of the grounds facilities.

We are looking for candidates with a strong knowledge of sports turf maintenance and marking out and setting up of pitch playing surfaces, setting up machines prior to use. 

Candidates must have a flexible approach to work and have great communication and team working skills. Finally, candidates must have obtained the Groundsman (GTC) Level 2 Diploma or higher and have proven experience sports turf and grounds management.

If you feel you have the necessary qualities for this exciting new role please submit a covering letter and current CV to jobs@cityfootball.com quoting vacancy reference CK-671-20160426.

Closing date: 3 May 2016  

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those shortlisted for interviews.

View the job description.

Head Chef


We are recruiting a Head Chef, to be responsible for the management and delivery of the nutrition and kitchen operation for all Academy players and staff at the Central Training Facility Academy.

Key responsibilities include:

 - Leading and managing the performance of the kitchen team, including setting performance indicators, monitoring and reporting results and delivering improvements in the quality of the catering services delivered on site
 - Developing the food products and service delivery in line with market trends and customer needs, whilst delivering company objectives, key targets and expectations within budget and time frames
 - Ensuring all menus are constantly updated paying special attention to seasonal availability and specific dietary requirements.

We are looking for candidates who are comfortable in the environment of elite sport and have the desire and ability to create a nutritional environment, appropriate for high performance athletes.

Candidates must have high standards of professionalism and discretion, and constantly strive for new and innovative ways of doing things. Candidates must have obtained a NVQ level 3 in Cookery and or significant proven experience as a Head Chef/Sous Chef in a demanding environment. Candidates must also have obtained a Food Hygiene Certificate (Intermediate).

They must be highly self-motivated with the ability to lead and motivate others. They must have a willingness to share knowledge and be confident and administratively competent with financial processes and budgeting. 

Finally, candidates must be customer focused with a flexible professional attitude to meet the needs of a fast moving and progressive business.

If you feel you have the necessary qualities for this exciting role please submit a covering letter and current CV to jobs@cityfootball.com quoting vacancy reference  MM-669-20160425.

Closing date: 2 May 2016  

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those shortlisted for interviews.

View the job description.

Loyalty Manager

We are recruiting a Loyalty Manager to join the Fan Relationship Management department in Manchester.   

Fan Relationship Management (FRM) is central to City Football Marketing’s global growth plan.  The FRM team’s primary goal is to build fan loyalty and fan base growth across all territories through an understanding of individual’s behaviours and needs.

The Loyalty Manager will provide strategic leadership of the loyalty programme, including managing the structure (earning and redeeming) and designing differentiating factors to grow, reward and retain members.  

Key responsibilities include:

 - Creating and managing loyalty & membership communication and lifecycle programs, from acquisition to retention
 - Developing a long-term customer loyalty strategy, overall and by segment, based on clear customer insights to drive desired fan behaviour
 - Driving overall membership effectiveness and efficiency, marketing investment and resources through prioritization of initiatives and identification of operational improvements.

We are looking for somebody who has the ability to define, lead and deliver complex, multi-channel projects on budget and on time. Candidates must have strong communication and presentation skills along with having an understanding of digital technologies to engage with consumers in new and innovative ways. 

Applicants must have obtained an undergraduate degree (or equivalent) in business, marketing, communications, economics or a related field and have proven experience of diverse product, brand and category management. 

Finally, we are looking for somebody who is able to identify and understand segmented audiences and able to deliver new products into those audiences.

To apply, please send a CV and covering letter to jobs@cityfootball.com quoting vacancy reference: CB-621-20151029.

Closing date: 27 April 2016

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those shortlisted for interviews.

View the job description.

Personal Assistant


We are recruiting a Personal Assistant to Leadership Team Member: Commercial (London Office)

The Personal Assistant will be responsible for providing organisational and administrative support. This position provides a wide variety of administrative support services, ranging from complex to routine, all of which contribute to the efficient and professional operation of the office.

Some of the administrative responsibilities include providing scheduling, as well as organising and coordinating meeting and events pursuant to business relationships.

It is expected that the post holder has a genuine appreciation for and understanding of protocol, discretion and professionalism, is able to accept and assume responsibility, and has the ability to interpret and make decisions in accordance with prescribed procedures and practices of the organisation.

In order to provide effective and efficient services, it is expected that the post holder maintains confidentiality, diplomacy and tact at all times.  

Key responsibilities include:

- Providing organisation and administrative support
- Assisting with composition of materials for board meetings
- Coordinating, scheduling and supporting events, entertainment activities and logistics
- Producing a detailed Executive Briefing document on high profile and VVIP match day guests for the leadership team
- Establishing strong working relationships with management and associates throughout the organisation

We are looking for a candidate who has proven experience supporting the most senior executive(s) in an organisation and has experience in planning and organising meetings and functions. Candidates must be able to demonstrate their ability to work in an organised manner, being able to manage their time efficiently and effectively.

They must have the ability to remain calm under pressure and be comfortable working in a fast-paced, adaptable environment. Flexibility in this role is key along with the ability to maintain excellent customer service skills at all times.

Finally, we are looking for candidates with excellent communication and organisation skills, who have strong knowledge of PC systems including Word, Excel and database-related platforms.

If you feel you have the necessary qualities for this exciting new role please submit a covering letter and current CV to jobs@cityfootball.com quoting vacancy reference  TG-668-20160425.

Closing date: 28th April 2016   

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Click here to view the job description

Head Chef

We are recruiting a Head Chef, to be responsible for the management and delivery of the nutrition and kitchen operation for all Academy players and staff at the Central Training Facility Academy. 

Key responsibilities include:

- Leading and managing the performance of the kitchen team, including setting performance indicators, monitoring and reporting results and delivering improvements in the quality of the catering services delivered on site
- Developing the food products and service delivery in line with market trends and customer needs, whilst delivering company objectives, key targets and expectations within budget and time frames
- Ensuring all menus are constantly updated paying special attention to seasonal availability and specific dietary requirements 

We are looking for candidates who are comfortable in the environment of elite sport and have the desire and ability to create a nutritional environment, appropriate for high performance athletes.

Candidates must have high standards of professionalism and discretion, and constantly strive for new and innovative ways of doing things. Candidates must have obtained a NVQ level 3 in Cookery and or significant proven experience as a Head Chef/Sous Chef in a demanding environment.

Candidates must also have obtained a Food Hygiene Certificate (Intermediate).  They must be highly self-motivated with the ability to lead and motivate others. They must have a willingness to share knowledge and be confident and administratively competent with financial processes and budgeting.

Finally, candidates must be customer focused with a flexible professional attitude to meet the needs of a fast moving and progressive business.

If you feel you have the necessary qualities for this exciting role please submit a covering letter and current CV to jobs@cityfootball.com quoting vacancy reference  MM-669-20160425. 

Closing date: 2nd May 2016   

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Proposed start date: ASAP 

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Click here to view the job description
.

Hays


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    Experts in building winning teams



    Fabulous Fan Fayre

    We have the following upcoming recruitment event for public employees – kiosk managers, kiosk team leaders, kiosk employees, kiosk cooks, cellar employees, warehouse and distribution employees.

    We would like to invite you to our Open Recruitment Day on Thursday 28 April 2016.

    Please report to West Reception, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FF.

    Anyone can attend at any time between 1:30pm and 7:00pm however you must bring the following information with you:

    - Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents (which prove right to work in the United Kingdom one of which must be photo I.D.)

    - National Insurance Number AND Bank Details.

    Anyone who attends without all this information will not be permitted entry to the Recruitment Day.

    Head Kitchen Porter- Catering Operations


    Purpose of Role
    : To provide a back of house support function that enables the Culinary team to  facilitate and implement a food service in hygienic and safe surroundings to deliver a premium experience across the business on match days and non-match days ensuring operational quality and excellence is maintained, to the set service level agreements and profitability.

    Key Tasks

    • Supervise the back of house kitchen porter team both on event days and non-event days.  Liaise with the Culinary team and prioritise their daily tasks in line with the demands of the business
    • To ensure that all casual employees adhere to the departmental standard of dress and personal hygiene at all times. This is to include PPE (personal protective equipment)
    • All kitchen laundry should be counted, recorded and made ready for collection on the required days.
    • To ensure the highest standards of general hygiene and safe food handling are achieved at all times by all employees when dispatching food as to the company health & safety standards and in line with current legislation.
    • To ensure paperwork relevant to your tasks are completed daily i.e. Goods received, Temperature records and fridge record sheets, HACCP and COSHH are completed and handed to the Head Chef by set guidelines.
    • Organise the replenishment of all back of house first aid kits and where necessary place an order with the Head Chef for any items that are required.
    • Oversee that only authorised chemicals are used bringing to the attention of the Chef of any unauthorised chemicals so they can be disposed of safely.
    • Work with the back of house team to ensure they are delivering an effective service and maintaining a safe working environment. 
    • Monitor each kitchen, oversee that each back of house area has chemical and sundries and is ready for service in good time.  This should include checking there are only authorised chemicals, correct PPE, enough disposables. 
    • Wash all cutlery, crockery and equipment in the industrial machines provided.  Any large saucepans or trays that do not fit comfortably inside the machines should be washed in the designated sinks.
    • Make sure all crockery, cutlery or equipment is stacked and stored safely so that it does not become a potential hazard.
    • To ensure control of all department equipment ensuring that breakages are recorded and kept to a minimum so that misuse of establishment property does not occur. Reporting any breakdown of equipment to the Head Chef and filing a Caterware maintenance request form.
    • Work with the kitchen porter team to ensure that at the end of shift, the kitchen and dish washer are closed down in line with the cleaning schedule.  The cleaning schedule is signed off and placed on the goods in desk.
    • All dishwashers are to be temperature checked daily and the result recorded.  Dishwashers and their chemicals are to be checked throughout shift in case there is a need for replenishment.
    • To clean kitchen equipment including ovens, fridges, floors and fryers to a high standard as set out in the cleaning schedule.
    • Have a clear understanding of the stadium waste streaming and supervise the correct disposing of kitchen waste.
    • To ensure that all employees are trained to a level which enables them to carry out their duties according to departmental standards.
    • To ensure that casual employee payroll is kept within the operating targets as set.

    To be fully conversant with:

    • The standards and procedures within the Stadium for fire, security, health and safety.
    • The standards and procedures within the banqueting for personal hygiene, food hygiene and safety.
    • The operating standards and procedures within the stadium for the service of food and beverage.

    Junior Sous Chef - Catering Operations

    Purpose of role: To plan, facilitate and implement a food service that delivers a premium experience on match days and non-match days alongside ensuring operational quality and excellence is maintained, to the set service level agreements and profitability.

    Key tasks

    • To supervise and assist in the preparation of all kitchen areas and ensure that the highest standards of presentation and preparation of these areas is achieved in good time prior to each function, including match days.
    • To assist in producing the set food specs and photos with recipe cards for the C&E, bowl events, Match Days
    • To ensure the highest standards of general hygiene and safe food handling are achieved at all times by all employees within kitchen areas as to the Company Health & Safety standards and in line with current legislation.
    • To ensure the highest standards of food service and food presentation across C&E and match day business.  This is to include both buffet theming and plated presentation.
    • To react quickly and efficiently to clients requests and changes in arrangements.  To communicate such information to the catering office and kitchen where relevant.
    • To maintain departmental food control procedures and ensure wastage is kept to a minimum and is on food safety documentation.  Hand any waste records to the Head Chef so it can be recorded in EATEC to achieve budgeted cost of sales.
    • To ensure control of all department equipment ensuring that breakages are kept to a minimum and that the misuse of establishment property does not occur. Reporting any breakdown of equipment to the Head Chef and filing a Caterware maintenance request form.
    • To ensure appropriate paperwork i.e. Goods Received, Temperature record and fridge record sheets, HACCP and COSSH are completed and handed to the Head Chef by set guidelines.
    • To supervise all Team members and ensure they have an allergen matrix for every function, match day or bowl event.  To review and update were necessary so that all allergens are captured.  It must be accessible to all employees, guests and customers.
    • Be able to identify labour needs and take note of the casual employee rotas, and any other administration duties.
    • To attend weekly meetings to discuss forthcoming business.
    • To ensure that all food, liquor, equipment and sundry items are charged appropriately to the client via the daily charge sheets.
    • To ensure that all employees are trained to a level which enables them to carry out their duties according to departmental standards 
    • Encourage personal development, passion for food and innovative thoughts across all skill sets.
    • To ensure that all casual employees adhere to the departmental standard of dress and personal hygiene at all times. This is to include PPE (personal protective equipment)
    • To ensure that casual employee payroll is kept within the operating targets as set.
    • Have a understanding of WMX, the process of clocking in/out and the fire register
    • Be able to support the departmental recruitment and training process.
    • Have a basic understanding of EATEC and the ordering process.  Be able to raise an RQA for processing.
    • Provide administrative support as and when requested.
    • Assist in maximising sales and reducing costs throughout the operation.

    To be fully conversant with:
    • The standards and procedures within the Stadium for fire, security, health and safety.
    • The standards and procedures within the banqueting for personal hygiene, food hygiene and safety.
    • The operating standards and procedures within the Stadium for the service of food and beverage.
    • The legal requirements in respect of the sales of alcohol to the public.

    To apply for either of these roles, please send your CV to recruitment@fthree.co.uk. The closing date is Friday 22 April.



    Disabled Two TicksTwo Ticks

    As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone.

    As a member of the scheme we make five commitments regarding recruitment, training, retention, consultation and disability awareness:

    These commitments are:

    • To interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities
    • To discuss with disabled employees, at any time but at least once a year, what both parties can do to make sure disabled employees can develop and use their abilities
    • To make every effort when employees become disabled to make sure they stay in employment
    • To take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
    • To review these commitments each year and assess what has been achieved, plan ways to improve on them and let employees know about progress and future plans.

    Further information about the Two Ticks scheme is available from the Gov.uk website:

    https://www.gov.uk/looking-for-work-if-youre-disabled/looking-for-a-job

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